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This section of our web site and the companion links/news is unique in the industry! Here you will find information about our business, the product we offer, and oil heat in general. We listed answers to most of the common questions we get asked. If you don’t see your concern listed, just email or call us. Our goal is to educate you to the best of our ability. That way you will be able to make the best decisions for yourself. In return, we get better informed customers and are able to run a more efficient business.
Why don't you have someone answer the phone? What is the price of oil, and why don't you publish it in the paper anymore? What will the price of oil do in the future Will you charge me more for oil than what you say on the phone? Why are there two prices for oil on my slip? I need to talk to someone right away, what do I do? I am very low on oil or am out, what do I do? If I order oil now when will I get it? How do you determine the price of oil?
Why don't you have someone to answer the phone? We would love to have someone available
all the time, but unfortunately it is not cost effective. Most days our staff is
on the road rather than in the office. We constantly check all our messages. If you
leave a message, we will get it. If your call is more urgent in nature, please call
781-
What is the price of oil, and why don't you publish it in the paper anymore? The price of oil may fluctuate daily. When you call the office you will receive an actual quote. Recently it has become difficult to publish prices in newspapers. This is due to the volatility in the oil market. We have seen oil rise as much as 24 cents in a single day. There are so many factors in the world that influence the price. Any of these factors can have immediate impacts on the price. Oil prices can also drop, however falling oil prices usually happen over a longer period of time. We will also immediately react to falling prices.
What will the price of oil do in the future? This is the million dollar question. No one knows what will happen to the price of oil as there are so many factors that control the price. Ultimately it is controlled by supply and demand. Everything from weather to war will influence price. Political to economic factors not only here in the U.S. but anywhere in the world. What is most important to know is that oil is a world commodity. Anything that influences world supply or demand will affect price. If Europe is having a severely cold winter, then they will consume more of the world oil. That will affect our prices in the U.S. OPEC constantly monitors world consumption and tries to supply only what the demand is and no more. This is how they control prices. There is very little room for innovation in the supply and demand chain. As you can see, none of the factors that control the price of oil can be predicted
accurately. A storm that shuts in ships, political issues in an oil producing country,
weather, recessions, economic booms, wars, the value of the U.S. dollar in the world,
or miscalculations of oil consumption by OPEC. Again, it is important to understand
that oil is a world commodity. Alaskan oil will go to Japan and Russia only because
of economics. It is far too long of a travel to send Alaskan oil to New England.
Instead we get our oil from the North Sea, Venezuela, and Saudi Arabia. Oil will
always flow to where it is economically most feasible. If you owned 5 million barrels
of oil would you keep it here in the U.S., or would you send it to a country where
you could get 2- Will you charge me more for oil than what we say on the phone? When you call and place an order that is a price quote. We will never charge you more than the price quote. We may not honor a price quote if you order oil today for a delivery in a week. We simply do not have the means of buying and storing the oil for the future.
Why are there two prices for oil on my slip? When you get a price quote, that is the c.o.d. price for oil. In reality, we charge 10 cents a gallon over the price quote, then we discount 10 cents a gallon for paying c.o.d. For example, if we quote you at $1.25 per gallon, you will be charged $1.35 per gallon, then we will deduct 10 cents per gallon when you pay on time. As long as you pay right away, you will always be charged the quoted price. We know it may be confusing. Our reason for doing it this way is to only motivate people to pay quicker. We must pay for the oil within 10 days from when we pick it up. It is possible for us to deliver 60,000 gallons in 10 days. If our cost is $1.75 per gallon, we would need $100,000 just to pay for the oil.
I need to talk to someone right away, what do I do? If we are on the road please
call 781-
I am very low on oil or am out, what do I do? Being low on oil and being out of oil are two completely different scenarios. ‘Out of oil’ means you have zero heat and that classifies as an emergency. ‘Low on oil’ means just that. It is not an emergency and will not be handled as one. Over the years we have found that people panic when they see their tanks low on oil. We have also found that 9 out of 10 times people have more than enough oil to last several days. If you are out of oil and your account is in good standing then you will get a delivery at anytime of the day. There will be an emergency fee of $25, in addition to the cost of the oil.
If I order oil now when will I get a delivery? That day or the next business day. The only things that will affect that are severe snowstorms or mechanical breakdowns (which are rare).
How do you determine the price of oil? Every business day we get a price quote on what our price of oil is. This is called the rack price. What is interesting about the rack price is that it is the exact same for all oil companies. Our suppliers make very little per gallon but make up for it in volume. They do not have room to discount giant oil companies for buying huge amounts of oil. We then add on our margin which covers all our operating costs. Every company has different operating costs and that is why every company has a different price. In general, for all businesses, the smaller you are then the smaller your operating costs will be if you run an efficient operation. This is one of the many strengths of NARDONE OIL. |
Fax: (781) 621-
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